Privacy Policy

Last updated: 5 November 2026

Truvo Suite works offline, so your clients’ data never leaves your computer.

1. Our promise in short

Truvo Suite is offline software. The bank statements, invoices and GST data you load into the Software stay on your computer, and we do not receive them. This policy explains what we collect from this website and when you place an order.

2. Information we collect

When you fill in the order form, we collect:

your name, email address and mobile number (with country code)
your address, city, state and pincode
the plan you choose and any note you write

We do not ask for your bank card details on this website. Payments are handled by the payment provider we use.

3. Information we do not collect

We do not collect, upload or see your clients’ data, your Tally data, or the files you load into the Software, because the Software works offline on your computer.

4. How we use your information

to contact you about your order and confirm the plan and price
to deliver the Software and your licence details
to give support and answer your questions
to keep records for accounting, tax and legal needs
to protect against fraud and misuse

5. Who we share it with

We do not sell your information. We share it only with service providers that help us run the business, such as:

the payment provider that processes your payment
the form or email service that delivers your order request to us
our website hosting provider
professional advisers or authorities when the law requires it

6. Cookies, fonts and advertising

This website loads fonts from Google Fonts, which means your device contacts Google’s servers. If we show advertisements, our advertising partners, such as Google, may use cookies to show ads and measure them. You can control cookies in your browser settings.

7. How long we keep it

We keep order details for as long as needed to support you and to meet tax, accounting and legal requirements. After that, we delete or anonymise them.

8. Security

We take reasonable steps to protect your information, but no method of sending data over the internet is completely secure. Because the Software is offline, keeping your own computer and backups secure is your responsibility.

9. Your rights

You can ask us to show you the information we hold about you, correct it, or delete it, and you can withdraw your consent to us contacting you. Write to us using the details below. We follow applicable Indian law, including the Digital Personal Data Protection Act, 2023.

10. Children

Our website and Software are meant for adults and businesses. We do not knowingly collect information from anyone under 18.

11. Changes to this policy

We may update this policy from time to time. The new version will be posted here with its date.

12. Contact and grievances

For questions or complaints about your information, contact our support team:

Truvo Suite
Mau, Uttar Pradesh 276403
Email: truvosuite@gmail.com