Refund and Cancellation Policy
Last updated: 5 November 2026
1. No refunds after purchase
Truvo Suite is a digital product that is delivered to you electronically. Once your payment is received and your download link or licence is sent, the sale is final. We do not give refunds, returns or exchanges after purchase, including if you change your mind or no longer need the Software.
2. Please check before you buy
Because there are no refunds, please make sure the Software suits you before you pay. Read the features on our website, check that your computer can run it, and ask us any question using the contact details below. We are happy to answer before you order.
3. Cancelling an order
You can cancel your order request at no cost at any time before you pay. Email us your name and order details. After payment is received and the Software is delivered, an order cannot be cancelled.
4. Limited exceptions
We will refund your money in these cases only:
- you were charged more than once for the same order (we refund the extra amount)
- money was taken from your account but we did not confirm your order or deliver the Software within 7 days
- we are unable to deliver the Software you paid for
Please write to us with your payment reference within 7 days of the payment.
5. How refunds are paid
Approved refunds are returned to the original payment method. Banks and payment providers usually take about 5 to 7 working days to show the money in your account.
6. Having trouble with the Software?
If you have difficulty installing or using the Software, contact our support team first. We will try to help you fix the problem.
7. Contact us
Truvo Suite
Mau, Uttar Pradesh 276403
Email: truvosuite@gmail.com